ARMLEY MEDICAL PRACTICE
The Practice Manager, Linda Thompson will deal with your complaints face to face, in writing or over the telephone.
Please provide as much information as possible and we will respond to acknowledge your complaint within 3 working days and contact you with a resolution within 10 working days.
If we are unable to resolve your complaint in the timescale provided, we will let you know why.
Please note we keep strictly to the rules of medical confidentiality
We hope that we are able to resolve your complains locally however if we are unable to do so and you remain dissatisfied you have the right to contact The Parliamentary & Health Service Ombudsman, Millbank Tower, Millbank, London, SW1P 4QP.
Telephone: 0345 0154 4033 or Email: firstname.lastname@example.org